Returns

Need to return a recent purchase? We gladly accept returns within 90 days of the original purchase date. All we ask is that you send the items back to us in the original packaging and in the same condition as when you received it.

Does your item have a defect? Check out our Lifetime Guarantee

Upon receipt and processing of the return, $4.99 will be deducted from your final refund. Please allow 2 to 3 weeks for processing once the package has arrived at our warehouse.

RETURNS AND EXCHANGES FAQs

What do I do if my hat/accessory has a defect?

If you receive your order and find that an item has a defect, please contact our Customer Loyalty Department at [email protected], 888-874-2642, or through our Live Chat before returning it. For more information check out our Lifetime Guarantee page.

Can I use any carrier to return an item?

We provide prepaid UPS return labels for your convenience, and a return fee of $4.99 will be deducted upon processing your return/exchange. However, you are welcome to use any carrier you prefer.

What is the Original Sales Order #?

You can find this number on your invoice, under “SA Order #.”

If I purchased my Sunday Afternoons item through another retailer, can I return/exchange directly with you?

Your item must have been purchased directly from Sunday Afternoons for us to process a return/exchange.

How long does it take for an exchange item to ship?

The turnaround time for exchanges is typically 2-3 weeks. This can vary depending on our current order volume.

If I return an item, are shipping fees refunded?

Shipping fees are not refunded. If you choose to use our prepaid UPS label, $4.99 will be deducted at the time of processing. If you choose to use another carrier, the return fees are your responsibility.